How to respond to current societal challenges and improve service delivery? Join us at our Social Innovation Seminar together with MindLab in Maastricht on 28-29 Oct. 2015 and explore co-creation and co-design for new public service delivery. The seminar will be supported by real case examples coming from various EPSA editions.
This seminar is implemented in cooperation with MindLab, (DK), one of Europe’s leading public cross-governmental innovation units, and will focus on co-creation and human-centred design approaches to put into effect improved public service delivery.
In a first step, the seminar will set the context of social innovation in Europe illustrated by hands-on case studies and outlining available funding mechanisms. During the second day, participants will actively apply co-creation tools in the public sector context, as well as benefiting directly from the interactive workshops led by MindLab. The seminar applies a practice-learning perspective and this benefits from a unique combination of European best practice examples to illustrate current social innovation trends, as well as interactive workshops in which participants will directly apply co-creation and design thinking tools.This book aims to demonstrate that various creative and smart routes to excellent solutions are possible, by analysing success stories in different areas of local public management from seven European cities in the EPSA scheme – Bilbao (ES), Birmingham (UK), Mannheim (DE), Milan (IT), Tallinn (EE), Tampere (FI), and Trondheim (NO). It concludes by presenting seven steps leading to excellence. The only thing left to find out is: are other cities ready to take on the challenge?
What kind of ideas are behind the remodelling of the state and public sector, and how have these ideas materialized in practice? In this book the authors illustrate what are the driving forces behind the huge amount of public management reforms over the last three decades. Trends and ideas of public management reforms in practice are validated by data from European Public Sector Award cases (2009 and 2011).